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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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scott alexander

August 28, 2024

5  out of  5
rating by scott alexander
"Always are very helpful. Prompt. Good communication and very knowledgeable. Thanks!"
We responded:
"Thank you Scott foe the kind review of our office. This means the world to us. If you ever need anything please reach out!"
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B Waddles

August 27, 2024

5  out of  5
rating by B Waddles
"Mayra and Amber were great with explaining everything. I would definitely recommend them when trying to get your insurance needs."
We responded:
"Hey Mr. Waddles! Thank you so much for your kind review of Mayra and Amber!! We try to strive for exceptional service every day. We appreciate you, if you need anything please reach out! "
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caleb diehl

August 14, 2024

5  out of  5
rating by caleb diehl
"Rhonda was very friendly and helpful"
We responded:
"Hey Caleb! This is such a kind review of Rhonda! We try our very best to be as helpful as possible! If you ever need anything please reach out to us. :)"
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Jody Lewis

July 23, 2024

5  out of  5
rating by Jody Lewis
"Mayra was patient and helped me figure out my insurance. She is very helpful and friendly, highly recommend this office."
We responded:
"Hey Jody, Mayra is a Rockstar! I'm so glad you were able to have a conversation with her about your insurance. We try to help everyone understand what they are paying for, cause it's a big deal. If you ever have any questions feel free to reach out to us. Thank you for your kind review. "
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Anne-Marie Monty

July 23, 2024

5  out of  5
rating by Anne-Marie Monty
"Our family always receives quick customer service from Zach Pruitt’s office whenever we have questions about our insurance policies."
We responded:
"Anne-Marie, we love to hear this about our office! We try so hard every day to make service a top priority for all of our customers. We appreciate you and your business. "
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Derrick Snyder

July 17, 2024

5  out of  5
rating by Derrick Snyder
"Zach and his team are a wonderful group of people. The work hard and will fight on your behalf to make sure you are compensated when things go wrong."
We responded:
"Thank you Derrick, We appreciate this. If you need anything please reach out to us. "
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Seth Pruitt

June 28, 2024

5  out of  5
rating by Seth Pruitt
"Excellent Customer Service"
We responded:
"Seth, We Love to hear this. We strive to be the best in our area for customwr service. This means alot to us. If you ever need anything please reach out. "
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Nikki Barker

June 28, 2024

5  out of  5
rating by Nikki Barker
"Rhonda was very welcoming and answered my questions clearly. She explained my policy and gave me specific examples for a better understanding. Thank you Rhonda!"
We responded:
"Hey Nikki!! Thank you so much for your awesome review of Rhonda! She is a weath of knowledge and helps alot of people with their claims. Thank you for being with our office. If you ever need anything, please reach out. "
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Christian Pruitt

June 27, 2024

5  out of  5
rating by Christian Pruitt
"Got my life insurance through Zach Pruitt state farm and was treated with respect and care. If you need an office that knows what they are talking about this is the place !!"
We responded:
"Christian, thank you so much for the amazing review! Life insurance is so important, and we take the time to make sure you know all of your options. We appreciate you and your loyalty. Thank you for being with Zach Pruitt State Farm. "
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Claudio Chacin

June 27, 2024

5  out of  5
rating by Claudio Chacin
"Muy bien de Mayra. Ella nos ayuda mucho."
We responded:
"Claudio, Mucha gracias por el commentario. Mayra esta Aqui Para lo que necesite. Si ocupa algo favor de llamarnos."
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Martín Cervantes

June 27, 2024

5  out of  5
rating by Martín Cervantes
"Rhonda it's one the best customer claim server! She always help me with anything I need She's awesome! Thanks to State Farm.."
We responded:
"Hey Martin! Rhonda being our dedicated claims concierge is amazing! She does alot of hard work behind the scenes to help our customers with their claim. We appreciate you and your loyalty to Zach Pruitt State Farm. If you ever need anything, please reach out. "
Profile photo of Jill Woodward

Jill Woodward

June 27, 2024

5  out of  5
rating by Jill Woodward
"Charystin was very helpful, and educated me on the importance of life insurance. She gave me a great deal, and I’m very pleased!!"
We responded:
"Jill, I'm super happy to know that Kay was able to help with the most important insurance you can get on yourself. We appreciate you trusting us in this decision, if you ever need anything please reach out to us. "
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Julie Pruitt

June 24, 2024

5  out of  5
rating by Julie Pruitt
"Thankyou for all your help with our insurances!! Helping us with our future and keeping our family in mind for the best and cheapest policies.. Thankyou Mayra Gonzalez and Zach Pruitt. We feel Safe and Secure!!!"
We responded:
"Hey Julie, this is an awesome review of our agency. Thank you so much. We appreciate you and your business so much. If you need anything feel free to reach out to us. "
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Larry L Kline

June 24, 2024

5  out of  5
rating by Larry L Kline
"Hi State Farm just sent me a check for my storm damage with the hail and wind, the adjuster was very nice and polite answered my questions. They surprised me with quick and prompt service that I got. 5 thumbs up in my book"
We responded:
"Larry! This is awesome!! I'm so glad that you had a 5 star experience with our State Farm Claims process. :) We appreciate your business and if you ever need anything please reach out to us!"
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Chistine Gooslin

June 21, 2024

5  out of  5
rating by Chistine Gooslin
"Great office to be with. Mayra was amazing."
We responded:
"Thank you so much for the review Chistine. We appreciate this so much! Mayra is a Rockstar! "
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Kearsten Britten

June 21, 2024

5  out of  5
rating by Kearsten Britten
"These guys are the best! Call them for all of your needs :)"
We responded:
"Kearsten, Thank you so much for your kind review! :) We appreciate you! "
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Rhonda Baker

June 21, 2024

5  out of  5
rating by Rhonda Baker
"Rhonda has been very helpful with the claims and questions that we have had. She goes over and beyond to make sure everything goes smoothly."
We responded:
"Thank you Rhonda for your review of Rhonda and our claims process. We appreciate you and your family so much. If you ever need anything please reach out."
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Melanie

June 19, 2024

5  out of  5
rating by Melanie
"Rhonda and Mayra always greet me with a smile and such kindness. If I ever have a question or come across a problem someone is eager to get it taken care of. Always great experiences with this office!"
We responded:
"Melanie, We love to hear this about Rhonda and Mayra. Thank you so much for the kind words regarding them. We love to help people. We are in the business of helping more people in more ways. We are so glad you enjoy our customer service. If you ever need anything feel free to reach out. :)"
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Tammy Landers

June 18, 2024

5  out of  5
rating by Tammy Landers
"Zach did an amazing job for us saved us lots of money and gave us more coverage. Highly recommended him, easy to talk with"
We responded:
"Tammy, this is so kind of you! We did save you quite a bit of money from your switch to us! We are so excited to be able to give you better coverage for a cheaper price. We appreciate your business and if you ever need anything, please reach out. "
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Juan Espinoza

June 16, 2024

5  out of  5
rating by Juan Espinoza
"Cuando fui a la oficina Mayra y el equipo de State Farm fueron muy profesionales y me ayudaron con lo que ocupaba. Muy buena oficina."
We responded:
"Juan, muchas gracias por el mensaje. Te agradecemos el jesto. Porfavor llamanos si necesitas algo. "
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Yesenia Murillo

June 15, 2024

5  out of  5
rating by Yesenia Murillo
"Mayra is a very helpful agent, making setting up insurance more understandable and a less stressful process. Her help is very appreciated."
We responded:
"Thank you so much for the kind review of Mayra! We try to have everyone understand what they are paying for, it's a big deal. If you ever need anything, please reach out! "
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Angel Crosby

June 14, 2024

5  out of  5
rating by Angel Crosby
"Recently had to file a claim due to the hail storm. I walked into the Kendallville office and everyone was super friendly and helpful! So appreciative of them and the guidance I was given today! Thank you to Zach’s team!"
We responded:
"Hey Angel! Thank you so much for the kind review!! The Hail storm has impacted us all and i am so glad that we were able to help you out during this time. If you ever have any questions or concerns feel free to reach out to us again! "
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Deborah Moore

June 13, 2024

5  out of  5
rating by Deborah Moore
"Rhonda and Mayra are the best. They are always very helpful ,pleasant and cheerful to work with."
We responded:
"Hey Deb! You are the best. You told us that you forgot to put in the review that the team needs a raise! Thats so cool and thoughtful of you. We appreciate your time on this review today. If you ever need anything from us, feel free to reach out! :) "
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Jerry Renz

June 13, 2024

5  out of  5
rating by Jerry Renz
"Shoutout to Rhonda and Zach for all your help with my claim."
We responded:
"Hey Jerry! Thank you so much for your 5 star review!! We appreciate you. We handle most claims in our office. So, if you ever have any questions feel free to give us a call! :)"
Profile photo of Alabdeen Abed

Alabdeen Abed

June 12, 2024

5  out of  5
rating by Alabdeen Abed
"Mayra and Rhonda are always so helpful with any thing I need and are always happy to answer all of my questions"
We responded:
"Alabdeen, I'm so glad they are able to take care of you!! We are here to help, anytime you need us. :) don't hesitate to get ahold of us if you need anything else! :)"