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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dalton Williams

Dalton Williams

March 12, 2025

5  out of  5
rating by Dalton Williams
"I've known Zach for years and knew he would set me straight in realms of insurance! Great experience and he was looking out good for the wife and my kids as well. Go to Zach for your insurance needs!"
We responded:
"We appreciate this so much Dalton, thank you so much for the review of our office. Thank you for entrusting us for your insurance needs. If you ever need anything we are a phone call away. "
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Blair Arnold

March 10, 2025

5  out of  5
rating by Blair Arnold
"Zach and Rhonda are amazing. I've never had any problems. If I've had questions they've always answered them for me. I would recommend Zach Pruitt - State Farm to anyone."
We responded:
"This is so nice Blair! Thank you so much for this kind review of our office! We are here for you if you ever need anything. We appreciate you! "
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Kala Rusmisel

February 27, 2025

5  out of  5
rating by Kala Rusmisel
"Zach and his team are always super helpful!"
We responded:
"Kala! Thank you so much for this kind review!! We try our best to give excellent customer service every single time. If you ever need anything please reach out to us! "
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Patricia Williams

February 21, 2025

5  out of  5
rating by Patricia Williams
"Great service from Mayra and Rhonda every time. Highly recommend this top tier office."
We responded:
"Patricia! Thank you so much for the kind words! This means alot to us here at Zach Pruitt State Farm. If you ever need anything please reach out to us! :) "
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Krista Hakey

February 19, 2025

5  out of  5
rating by Krista Hakey
"Very friendly staff, helped immediately, and took the time to answer all of my questions!"
We responded:
"Thank you so much Krista! Excellent service is what we strive for every day. We appreciate you so much. Thank you for the kind words. If you ever need anything please reach out, anytime. "
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Marc Treesh

February 15, 2025

5  out of  5
rating by Marc Treesh
"I always get great service when i stop in and pay my bill. Staff is friendly and answers any questions i have. If your looking for insurance, stop in and check them out."
We responded:
"Marc, You have to be talking about Rhonda and Mayra! They are so awesome to be around! Thank you so much for the kind review. This is amazing! If you ever need anything, please reach out! "
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Desteney Barker

January 23, 2025

5  out of  5
rating by Desteney Barker
"Helpful, friendly, and accommodating to all my needs. Anytime I have a question or concern, it is figured out right away and always in a timely manner. I can't appreciate that enough!"
We responded:
"Thank you Desteney for you kind review of our office! We have a same day policy for Phone calls in our office. If someone gives us a call and has a question we will get you the answer right then or before end of business day! We appreciate you!"
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Kim Foster

January 16, 2025

5  out of  5
rating by Kim Foster
"Rhonda is always very helpful."
We responded:
"Rhonda is such a pleasure to have in the office! I'm glad you feel the same way! We appreciate this kind review Kim! "
Profile photo of Pam Stalling

Pam Stalling

January 6, 2025

5  out of  5
rating by Pam Stalling
"I am a new customer and have dealt with both Myra & Rhonda over the phone. They are phenomenal, professional, courteous, friendly & made me feel very welcomed. They make a great first impression for the Agency."
We responded:
"Pam, Thank you so much for the kind review of Mayra and Rhonda! This is so awesome that they make you feel so welcomed. We appreciate you so much and if you ever need anything please reach out to us! "
Profile photo of Bill England

Bill England

December 20, 2024

5  out of  5
rating by Bill England
"Excellent service today in Kendallville branch of State Farm.Thank you all so much"
We responded:
"Hey Bill, Thank you so much for the kind review! I know you had a conversation with Rhonda and Mayra about your car claim. I am so glad they were able to get everything done like you wanted. If you ever have any questions, please reach out to us! Have a Merry Christmas! "
Profile photo of Brooke Swogger

Brooke Swogger

December 18, 2024

5  out of  5
rating by Brooke Swogger
"Rhonda is great! So helpful and knowledgeable with the claims process. She's very dedicated to helping a customer out. A pleasure to speak with over the phone and always has a smile on when you walk thru the door. :)"
We responded:
"Brooke, Rhonda is amazing! Thank you so much for the kind review! Rhonda being the Claims Concierge is so awesome for our customers and our office! We appreciate this so much! Thank you for entrusting us with your insurance needs. :)"
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Sandra Quinn

December 10, 2024

5  out of  5
rating by Sandra Quinn
"Very courteous and helpful."
We responded:
"Hey Sandra! Thank you so much for your kind review! We appreciate this so much! If you ever need anything please reach out to us! "
Profile photo of Bailey Oesch

Bailey Oesch

December 6, 2024

5  out of  5
rating by Bailey Oesch
"I love my Mayra SF lady! She's been bomb since day 1! And ive saved tons since i switched to state farm. THANKS Mayra for being awesome!"
We responded:
"Bailey, we love to hear this! Thank you so much for the kind review! We appreciate you and your loyalty to our office. Mayra is pretty great! If you ever need anything we will be here for you! Talk soon! "
Profile photo of Greg Bell

Greg Bell

November 26, 2024

5  out of  5
rating by Greg Bell
"Amber and Zach are awesome! I was nervous about switching providers and the whole process, but it was very painless. Quality people! Quality experience!"
We responded:
"Hey Greg, We appreciate this kind review so much! We try to make it as easy as possible for our customers to be able to switch over to us! Thank you so much and welcome to our agency! :) "
Profile photo of Saleh Awf

Saleh Awf

November 11, 2024

5  out of  5
rating by Saleh Awf
"Rhonda has been very helpful with my claim . She is always happy to help in any way."
We responded:
"Saleh, we appreciate the 5 star review! Rhonda being our claims concierge has been amazing for our office. We always try to do the very best we can for you when you need us! "
Profile photo of Zack G

Zack G

November 8, 2024

5  out of  5
rating by Zack G
"Zach and Amber were fantastic to work with. Amber was very thorough in explaining the ins and outs of our new home and auto policy. I would highly recommend the Pruitt team to all my friends and family."
We responded:
"Zack! Great name! Haha. We appreciate your amazing review of our office. We appreciate you, and if you ever need anything, please reach out! Go Pruitt Team! ❤️"
Profile photo of Leslie Contreras

Leslie Contreras

November 5, 2024

5  out of  5
rating by Leslie Contreras
"Siempre atentos y ayudan con cualquier pregunta. Se habla español solo pregunten por Mayra."
We responded:
"Muchas gracias por su amable reseña, si alguna vez necesita algo comuníquese con nosotros."
Profile photo of Wanda Sparkman

Wanda Sparkman

October 30, 2024

5  out of  5
rating by Wanda Sparkman
"Never been with State Farm before, just left there and the service I received was very professional. Thanks for all your help today."
We responded:
"Hey Wanda! We appreciate your kind review of our office! If you ever need anything please reach out to us! "
Profile photo of Nicole King

Nicole King

October 28, 2024

5  out of  5
rating by Nicole King
"I recently had the pleasure of working with Amber at Zach Pruitt- State Farm Insurance! She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend her to anyone looking for an insurance agency that puts customers first. I was completely impressed with her professionalism and her customer service is second to none!"
We responded:
"Nicole, thank you for the kind review of Amber! This is awesome and so lovely to hear! We appreciate you so much! Thank you! "
Profile photo of Shay Stollar

Shay Stollar

October 24, 2024

5  out of  5
rating by Shay Stollar
"Got my auto and life insurance today from Amber. She was very helpful, Friendly and very informative!! She helped guide me through everything!! Thanks again Amber and team!!"
We responded:
"Hey Shay! Thank you so much for trusting our office for your Car and Life insurance needs. We appreciate you so much, and if you ever need anything please don't hesitate to reach out! "
Profile photo of Nicole Greer

Nicole Greer

October 24, 2024

5  out of  5
rating by Nicole Greer
"This insurance company is amazing. Rhonda and Mayra (might have spelled name wrong sorry) have been the most helpful and fantastic people. They are always patient and so helpful with everything. As many times as I had to call or didn’t understand something they were there for me and helped me the whole way. Even when the underwriter didn’t want to insure me Mayra fought for me and got it done. Thank you so much ladies. You both are wonderful."
We responded:
"Where do i begin, This makes us so happy to hear from you Nicole. We try to strive to be the very best for each and every family we insure. Thank you so much for the kind words of Rhonda and Mayra. They truly are rockstars. We will be here for you when you need us. Thank you! "
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mike haines

October 10, 2024

5  out of  5
rating by mike haines
"Rhonda Lane Dozes awesome job there At her job"
We responded:
"Mike, Thank you so much for saying Rhonda is great! She does a fantastic job here as our claim concierge! If you ever need anything please reach out to us! "
Profile photo of Ali Mohammed

Ali Mohammed

October 1, 2024

5  out of  5
rating by Ali Mohammed
"Good experience! Amber and the rest of the staff are always so helpful. I highly recommend."
We responded:
"Hey Ali, we love to hear this about Amber and our team! The best compliment you can give us is a refferal. If your friends or family ever need insurance, please send them our way! We appreciate you! "
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Tim Rowlison

September 26, 2024

5  out of  5
rating by Tim Rowlison
"Amber was very helpful and friendly. She did an awesome job!!!"
We responded:
"Hey Tim! I appreciate this review of Amber so much! We appreciate you and your loyalty to our office. If you ever need anything please reach out! "
Profile photo of mark ball

mark ball

September 12, 2024

5  out of  5
rating by mark ball
"I was looking for new Insurance. I called Zach and Amber very helpful and working on getting best rates for me .I highly recommand them . Very professional."
We responded:
"Thank you so much for giving us an amazing 5 star review! This is awesome to hear. Being a good neighbor is all about the level of service we provide. Thank you so much, if you need anything else, please reach out! "