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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Desteney Barker

Desteney Barker

January 23, 2025

5  out of  5
rating by Desteney Barker
"Helpful, friendly, and accommodating to all my needs. Anytime I have a question or concern, it is figured out right away and always in a timely manner. I can't appreciate that enough!"
We responded:
"Thank you Desteney for you kind review of our office! We have a same day policy for Phone calls in our office. If someone gives us a call and has a question we will get you the answer right then or before end of business day! We appreciate you!"
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Kim Foster

January 16, 2025

5  out of  5
rating by Kim Foster
"Rhonda is always very helpful."
We responded:
"Rhonda is such a pleasure to have in the office! I'm glad you feel the same way! We appreciate this kind review Kim! "
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Pam Stalling

January 6, 2025

5  out of  5
rating by Pam Stalling
"I am a new customer and have dealt with both Myra & Rhonda over the phone. They are phenomenal, professional, courteous, friendly & made me feel very welcomed. They make a great first impression for the Agency."
We responded:
"Pam, Thank you so much for the kind review of Mayra and Rhonda! This is so awesome that they make you feel so welcomed. We appreciate you so much and if you ever need anything please reach out to us! "
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Bill England

December 20, 2024

5  out of  5
rating by Bill England
"Excellent service today in Kendallville branch of State Farm.Thank you all so much"
We responded:
"Hey Bill, Thank you so much for the kind review! I know you had a conversation with Rhonda and Mayra about your car claim. I am so glad they were able to get everything done like you wanted. If you ever have any questions, please reach out to us! Have a Merry Christmas! "
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Brooke Swogger

December 18, 2024

5  out of  5
rating by Brooke Swogger
"Rhonda is great! So helpful and knowledgeable with the claims process. She's very dedicated to helping a customer out. A pleasure to speak with over the phone and always has a smile on when you walk thru the door. :)"
We responded:
"Brooke, Rhonda is amazing! Thank you so much for the kind review! Rhonda being the Claims Concierge is so awesome for our customers and our office! We appreciate this so much! Thank you for entrusting us with your insurance needs. :)"
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Sandra Quinn

December 10, 2024

5  out of  5
rating by Sandra Quinn
"Very courteous and helpful."
We responded:
"Hey Sandra! Thank you so much for your kind review! We appreciate this so much! If you ever need anything please reach out to us! "
Profile photo of Bailey Oesch

Bailey Oesch

December 6, 2024

5  out of  5
rating by Bailey Oesch
"I love my Mayra SF lady! She's been bomb since day 1! And ive saved tons since i switched to state farm. THANKS Mayra for being awesome!"
We responded:
"Bailey, we love to hear this! Thank you so much for the kind review! We appreciate you and your loyalty to our office. Mayra is pretty great! If you ever need anything we will be here for you! Talk soon! "
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Greg Bell

November 26, 2024

5  out of  5
rating by Greg Bell
"Amber and Zach are awesome! I was nervous about switching providers and the whole process, but it was very painless. Quality people! Quality experience!"
We responded:
"Hey Greg, We appreciate this kind review so much! We try to make it as easy as possible for our customers to be able to switch over to us! Thank you so much and welcome to our agency! :) "
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Saleh Awf

November 11, 2024

5  out of  5
rating by Saleh Awf
"Rhonda has been very helpful with my claim . She is always happy to help in any way."
We responded:
"Saleh, we appreciate the 5 star review! Rhonda being our claims concierge has been amazing for our office. We always try to do the very best we can for you when you need us! "
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Zack G

November 8, 2024

5  out of  5
rating by Zack G
"Zach and Amber were fantastic to work with. Amber was very thorough in explaining the ins and outs of our new home and auto policy. I would highly recommend the Pruitt team to all my friends and family."
We responded:
"Zack! Great name! Haha. We appreciate your amazing review of our office. We appreciate you, and if you ever need anything, please reach out! Go Pruitt Team! ❤️"
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Leslie Contreras

November 5, 2024

5  out of  5
rating by Leslie Contreras
"Siempre atentos y ayudan con cualquier pregunta. Se habla español solo pregunten por Mayra."
We responded:
"Muchas gracias por su amable reseña, si alguna vez necesita algo comuníquese con nosotros."
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Wanda Sparkman

October 30, 2024

5  out of  5
rating by Wanda Sparkman
"Never been with State Farm before, just left there and the service I received was very professional. Thanks for all your help today."
We responded:
"Hey Wanda! We appreciate your kind review of our office! If you ever need anything please reach out to us! "
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Nicole King

October 28, 2024

5  out of  5
rating by Nicole King
"I recently had the pleasure of working with Amber at Zach Pruitt- State Farm Insurance! She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend her to anyone looking for an insurance agency that puts customers first. I was completely impressed with her professionalism and her customer service is second to none!"
We responded:
"Nicole, thank you for the kind review of Amber! This is awesome and so lovely to hear! We appreciate you so much! Thank you! "
Profile photo of Shay Stollar

Shay Stollar

October 24, 2024

5  out of  5
rating by Shay Stollar
"Got my auto and life insurance today from Amber. She was very helpful, Friendly and very informative!! She helped guide me through everything!! Thanks again Amber and team!!"
We responded:
"Hey Shay! Thank you so much for trusting our office for your Car and Life insurance needs. We appreciate you so much, and if you ever need anything please don't hesitate to reach out! "
Profile photo of Nicole Greer

Nicole Greer

October 24, 2024

5  out of  5
rating by Nicole Greer
"This insurance company is amazing. Rhonda and Mayra (might have spelled name wrong sorry) have been the most helpful and fantastic people. They are always patient and so helpful with everything. As many times as I had to call or didn’t understand something they were there for me and helped me the whole way. Even when the underwriter didn’t want to insure me Mayra fought for me and got it done. Thank you so much ladies. You both are wonderful."
We responded:
"Where do i begin, This makes us so happy to hear from you Nicole. We try to strive to be the very best for each and every family we insure. Thank you so much for the kind words of Rhonda and Mayra. They truly are rockstars. We will be here for you when you need us. Thank you! "
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mike haines

October 10, 2024

5  out of  5
rating by mike haines
"Rhonda Lane Dozes awesome job there At her job"
We responded:
"Mike, Thank you so much for saying Rhonda is great! She does a fantastic job here as our claim concierge! If you ever need anything please reach out to us! "
Profile photo of Ali Mohammed

Ali Mohammed

October 1, 2024

5  out of  5
rating by Ali Mohammed
"Good experience! Amber and the rest of the staff are always so helpful. I highly recommend."
We responded:
"Hey Ali, we love to hear this about Amber and our team! The best compliment you can give us is a refferal. If your friends or family ever need insurance, please send them our way! We appreciate you! "
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Tim Rowlison

September 26, 2024

5  out of  5
rating by Tim Rowlison
"Amber was very helpful and friendly. She did an awesome job!!!"
We responded:
"Hey Tim! I appreciate this review of Amber so much! We appreciate you and your loyalty to our office. If you ever need anything please reach out! "
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mark ball

September 12, 2024

5  out of  5
rating by mark ball
"I was looking for new Insurance. I called Zach and Amber very helpful and working on getting best rates for me .I highly recommand them . Very professional."
We responded:
"Thank you so much for giving us an amazing 5 star review! This is awesome to hear. Being a good neighbor is all about the level of service we provide. Thank you so much, if you need anything else, please reach out! "
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Elvira Espinoza

September 12, 2024

5  out of  5
rating by Elvira Espinoza
"Mayra nos a ayudado mucho con los reclamos de la casa. La officina a sido excelente."
We responded:
"Estamos muy agradecidos de que la reclamación de su casa haya ido bien para todos ustedes. Muchas gracias por su amable reseña. Lo apreciamos."
Profile photo of Brandon Hudnall

Brandon Hudnall

September 11, 2024

5  out of  5
rating by Brandon Hudnall
"Zach and his team are the best! I buy and sell vehicles quite often and Zach is always there when I need to put insurance on something. It feels like reaching out to a family member rather than my insurance agent. He’s the best!"
We responded:
"Brandon, this is awesome to hear. We try to be the best neighbor possible. Please continue to reach out to us for anything you may need. Thank you so much for the amazing review! "
Profile photo of Omar Gonzalez

Omar Gonzalez

September 11, 2024

5  out of  5
rating by Omar Gonzalez
"Great guy and easy to work with. Would recommend to anyone looking for insurance. He was patient and answered all of our questions."
We responded:
"Omar, thank you so much for the glowing review! This is awesome to hear, if you ever need anything please do not hesitate to give us a call. Talk soon! "
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scott alexander

August 28, 2024

5  out of  5
rating by scott alexander
"Always are very helpful. Prompt. Good communication and very knowledgeable. Thanks!"
We responded:
"Thank you Scott foe the kind review of our office. This means the world to us. If you ever need anything please reach out!"
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B Waddles

August 27, 2024

5  out of  5
rating by B Waddles
"Mayra and Amber were great with explaining everything. I would definitely recommend them when trying to get your insurance needs."
We responded:
"Hey Mr. Waddles! Thank you so much for your kind review of Mayra and Amber!! We try to strive for exceptional service every day. We appreciate you, if you need anything please reach out! "
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caleb diehl

August 14, 2024

5  out of  5
rating by caleb diehl
"Rhonda was very friendly and helpful"
We responded:
"Hey Caleb! This is such a kind review of Rhonda! We try our very best to be as helpful as possible! If you ever need anything please reach out to us. :)"