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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chriss Willavize II

Chriss Willavize II

August 10, 2026

5  out of  5
rating by Chriss Willavize II
"Zach and his team are AMAZING! The customer service team has been great during the time the HAIL STORM hit our area. They do their best to help me and are ALWAYS pleasant to talk to. I am SO very happy they are on my team!"
We responded:
"Chriss, this is awesome. Thank you so much for the kind review. Claims can be sometimes difficult to navigate, so we try to make it as quick and easy as possible. We appreciate your kind words, and if you need anything please let us know."
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Marissa Everidge

August 8, 2026

5  out of  5
rating by Marissa Everidge
"Derrick always goes above and beyond as an insurance agent and I greatly appreciate how easy he makes the process of getting you coverage !"
We responded:
"Thank you Marissa for trusting Zach Pruitt State Farm will all of your insurance needs. We appreciate you highlighting Derrick! He Loves to help people understand what everyone is paying for. We will be here for you when you need us most! If you have any questions please reach out! "
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Tina Yates

August 6, 2026

5  out of  5
rating by Tina Yates
"Derrick was very informative and found me a GREAT rate for my insurance needs!"
We responded:
"Thank you Tina! We try to give the best coverage every single time! Help people understand what they need for there car insurance, home insurance, and life insurance. AND give them the best price! We appreciate you thank you for letting us earn your business. If you ever need anything we are here for you! "
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Ron Mack

July 10, 2026

5  out of  5
rating by Ron Mack
"He explained the Medicare options for us. He did an excellent job. Zach is very knowledgeable on his insurance and he explained it in a way that was easy for us to understand. Highly recommend this State Farm and Zach to anyone who needs Medicare."
We responded:
"Wow. Thank you Ron. We try to make sure everyone understands everything we help them with. We try to make it easy to understand, auto insurance, home insurance, life insurance, and senior health care.

We appreciate you and your wife coming in today. We will be here for you anytime you need us. See you soon! "
Profile photo of Chari Hite

Chari Hite

July 10, 2026

5  out of  5
rating by Chari Hite
"Was looking for someone to review Medicare info with in person and was also seeking a State Farm agent due to mine retiring. Kendallville is the area of choice. Scheduled an appointment with Zach Pruitt due to previous ratings. MEDICARE was the main topic. Never met Zach before today. Very impressed with his presentation and his get 'er done attitude. During our meeting he made a call to a specialist to confirm Humana acceptance. Due to Zach's actions all my questions were answered. God and family were weaved together in a unique way during conversation which confirmed State Farm is my Home for insurance. Feeling blessed!"
We responded:
"Thank you Chari for your amazing review of our office! We appreciate you!"
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Rustina Dodsonberry

July 9, 2026

5  out of  5
rating by Rustina Dodsonberry
"Navigating the Medicade additional plans"
We responded:
"Thank you Rustina for the 5 Star review of our office! I'm so glad i was able to help you with your Senior health care options. We appreciate you so much and if you ever need anything please reach out to us! See you soon! "
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Kassi Carson

June 30, 2026

5  out of  5
rating by Kassi Carson
"Derrick was a great help with explaining options for life insurance policies. He was also responsive to any questions I had."
We responded:
"Thank you Kassi for trusting us with your life insurance needs! We appreciate you being a loyal customer to our office and if there is anything we can ever do for you, please let us know! See you soon!"
Profile photo of Luci Lane

Luci Lane

June 25, 2026

5  out of  5
rating by Luci Lane
"Zach helped steer me thru applying for Medicare and getting me set up with the appropriate plan for me. He went well above board in his time and efforts on my behalf. He also got my husband and me set up with household insurance, vehicle insurance, and life insurance. He is extremely knowledgeable. His office is warm and friendly. I look forward to doing continued business with him."
We responded:
"Luci, thank you so much for this kind review. This means so much to us. We try to provide the best possible experiences each and every time. Senior health care and general insurance is so confusing. And we want to do everything we can to try to make sure everyone can make an informed decision on what they would like to do. We appreciate you and your husband so much. Thank you for trusting us. "
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Sara Wetzel

June 22, 2026

5  out of  5
rating by Sara Wetzel
"Derrick has been wonderful helping my switch to State Farm! Very thorough, attentive and responsive!"
We responded:
"We appreciate you trusting us and switching your car insurance and home insurance to our office! We take great pride in making sure that each one of our customers feels like family. If you ever need anything we are here for you! "
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Phyllis Arnold

June 16, 2026

5  out of  5
rating by Phyllis Arnold
"Derrick from state farm was awesome. My favorite part was being able to do it in person at his office"
We responded:
"Phyllis, thank you so much for your kind review of Derrick. We pride ourselves in being the best in customer service in the Noble County and surrounding areas. We appreciate you taking time out of your day to highlight derrick. Thank you for trusting us with your insurance!"
Profile photo of Lindsay Smalley

Lindsay Smalley

June 11, 2026

5  out of  5
rating by Lindsay Smalley
"I've never been treated with such care aside have with Zack at State Farm. They have given me the best affordable policy. They are always looking at how they can save me money. Best part they care about my safety and my family. They are always looking out for my best interest. Zack and his team will take care of you."
We responded:
"Thank you Lindsay so much for your kind review. We try so hard to be the very best for our customers everytime! We appreciate this kind review. And if you need anything, please reach out! "
Profile photo of Lisa Marie

Lisa Marie

May 29, 2026

5  out of  5
rating by Lisa Marie
"Derek, and Everett. I appreciate everything you do for me. This is by far the best insurance company that I've ever had. I can text or call if I have any issues. They're always right there. I highly recommend this insurance company."
We responded:
"Lisa, Thank you so much for your review of Derrick and Everett! This is awesome to hear. If you know of anyone that would be looking for insurance please send them our way. We appreciate your business and we will talk to you soon! "
Profile photo of Sierra Vela

Sierra Vela

May 26, 2026

5  out of  5
rating by Sierra Vela
"Derrick was amazing! Very helpful with increasing my car insurance options, as well as helping me start up life insurance! Very good prices!"
We responded:
"Sierra, Thank for taking time out of your day to leave us a 5 star review. We appreciate you trusting us with your Car Insurance and Life Insurance needs. Educating people about what they currently have and what they actually need is so important to making a decision that could impact their life. We are so glad that you chose us Sierra. We appreciate you so much, see you soon! "
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don gurley

May 18, 2026

5  out of  5
rating by don gurley
"Rhonda was a great help and I was VERY impressed with the speed of submitting my claim for the repairs for my wife's vehicle and the rental vehicle needed. No confusion all questions answered right away. I'd say in less than an hour the body shop had what they needed and Enterprise was calling too set me up with a rental. What i thought was going to be a long stressful day was so simple with the help from Rhonda. Hopefully I never go through anything like this again but if I do I know Rhonda and the team at Zach's State Farm will handle things with with no worries. Thank You again."
We responded:
"Don, Thank you so much for the kind review of Britney! We try to make sure everyone understands what you are paying for. Life protection is our passion and i am glad she was able to make it a easy process for you! If you ever need anything feel free to reach out! Talk soon! "
Profile photo of Dustin Miller

Dustin Miller

May 14, 2026

5  out of  5
rating by Dustin Miller
"I love this place they always work with me when im down on my luck most of all we have the best conversations so they actually treat you like a human I will always use this stay farm Derrick I've delt with the most but hes very friendly very professional always a pleasure chatting him up so don't think use Zach pruitt state farm for all your insurance needs sincerely Dustin"
We responded:
"Thank you Dustin for the kind review! We appreciate this so much! Customer service is a big deal to us, and we want to be there in the good time and when you need us most. We appreciate you trusting us. "
Profile photo of Penny Hicks

Penny Hicks

May 13, 2026

5  out of  5
rating by Penny Hicks
"Very caring about what people need and willing to help with anything they are able too. Love this place and the people that work there. Would recommend to anyone"
We responded:
"Thank you Penny for the kind review! We treat people like they are family. We want you to have the best experience possible when you come into our office. Whether that to get Car insurance, Home insurance, business insurance, or Life insurance. We want every interaction and every claim to be as easy and seamless as we possibly can. Thank you for trusting our office here at Zach Pruitt State Farm. We will see you soon! "
Profile photo of Renee

Renee

May 12, 2026

5  out of  5
rating by Renee
"Was very helpful and informative and pleasant to talk to. Five stars all the way!!"
We responded:
"Thank you so very much for this kind review of our office. Informing our customers about all products we have to offer like car insurance, home insurance and life insurance is so important to make sure you can make an informed and educated decision on your insurance needs. We appreciate you! "
Profile photo of Terry Anderson

Terry Anderson

May 12, 2026

5  out of  5
rating by Terry Anderson
"Great Service and Low Rates!"
We responded:
"Thank you Terry. These means alot coming from you sir. We will always be here for you, please reach out if you ever need anything! Great Customer service is a big deal to us, and i am glad we do it right! "
Profile photo of Janae Alquran

Janae Alquran

May 11, 2026

5  out of  5
rating by Janae Alquran
"Been using Zach and his office for years on my vehicle & they are tremendous to work with and very prompt at responding back when messaging with them- always super caring and kind and willing to put there best foot forward into helping their customers!"
We responded:
"Thank you so much for this amazinf 5 star review of our office. We appreciate this so much! Customer service is so so important to us, and we are glad you feel this way. Thank you for trusting us with your insurance. We appreciate you!"
Profile photo of Michael King

Michael King

May 6, 2026

5  out of  5
rating by Michael King
"Derrick has been super helpful in everything I've thrown at him."
We responded:
"Thank you so much for your kind review of our office and Derrick!! We appreciate you and appreciate everything derrick does for our customers. If you ever need anything, please reach out! "
Profile photo of Scott Leighty

Scott Leighty

April 18, 2026

5  out of  5
rating by Scott Leighty
"Rhonda was a fantastic help with my claim! She listened and helped to answer any questions I had. Thanks again! Would give more stars if possible."
We responded:
"Thank you Scott, so much for this five star Review of Rhonda! Customer service is a big deal to us. We appreciate you taking time out of your day for this! And if you ever need anything, please let us know! "
Profile photo of Sean Kubit

Sean Kubit

April 7, 2026

5  out of  5
rating by Sean Kubit
"Great person, detail oriented and will have your back.

Easy choice for insurence in Indiana."
We responded:
"Thank you Sean for your kind words. I appreciate you so much. I'm so glad i was able to help you with your move from Michigan to Indiana. Thank you for trusting our office and congratulations on your New Home purchase! If you ever need anything please reach out to us. "
Profile photo of Teri Feller

Teri Feller

April 7, 2026

5  out of  5
rating by Teri Feller
"I have never in all my years of buying insurance had the type of customer service that I received from this office. 5 STAR All the way!
I own two businesses and am 100% about customer service. I would refer ANYONE and EVERYONE to this office! Not to mention the money they saved me on apples to apples insurance coverage. I will be referring everyone I know to them."
We responded:
"Wow. Thank you so much Teri. This means so much to us. We pride ourselves in being different and providing the best customer experience possible. We will forever be grateful that you trust us with what is so important to you. If there is anything we can ever do for you, please let us know. Thank you for trusting us with your business insurance, car insurance, and home insurance"
Profile photo of Rita Hunter

Rita Hunter

March 30, 2026

5  out of  5
rating by Rita Hunter
"Kayla Ramer, an agent with Zach Pruitt Star Farm, was very sweet and knowledgeable. She cares for her clients and goes way above and beyond to meet your needs. She is a delight to work with and I would recommend her to anyone for all your insurance needs."
We responded:
"Thank you Rita so much. This is so kind of you to post of Kayla. Good customer service is so important to our office and im glad you felt that. Thank you for entrusting us with your life insurance, home insurance, and auto insurance. We appreciate you!"
Profile photo of Pam Stalling

Pam Stalling

March 30, 2026

5  out of  5
rating by Pam Stalling
"I am a new customer and have dealt with both Myra & Rhonda over the phone. They are phenomenal, professional, courteous, friendly & made me feel very welcomed. They make a great first impression for the Agency."
We responded:
"Pam, Thank you so much for the kind review of Mayra and Rhonda! This is so awesome that they make you feel so welcomed. We appreciate you so much and if you ever need anything please reach out to us! "